Frequently asked questions

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What is Rewards Zone?

Rewards Zone is a special loyalty program within Enterfactory that lets you earn XP for your activity on the platform. These XP points can be exchanged for real rewards through a digital marketplace. It's our way of thanking you for being an active part of the Enterfactory community!

How do I earn XP Points?

You can earn XP in multiple ways:

  • Initial subscription: 5,000 XP
  • Daily renewal: 10,000 XP per charge
  • Active gameplay: Variable XP
  • Birthday bonus: 6,000 XP
  • Loyalty bonus (4+ months): 20,000 XP
  • Special events: Variable XP
What can I redeem with XP Points?

In our digital marketplace you can redeem your points for:

  • Gift cards
  • Tech accessories
  • Exclusive content
  • Special promotions
Do XP Points carry over month to month?

No. XP points reset at the end of each month. All unused points are lost and a new monthly cycle begins.

How do I redeem rewards?

Steps to redeem:

  1. Visit http://rewardzone.enterfactory.com
  2. Browse the reward catalog
  3. Select your desired reward
  4. Receive confirmation by email within 24-48 hours
  5. Follow the email instructions to receive your prize
Need help?

If you have any questions, contact us at: support@enterfactory.com

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