Frequently asked questions
What is Rewards Zone?
Rewards Zone is a special loyalty program within Enterfactory that lets you earn XP for your activity on the platform. These XP points can be exchanged for real rewards through a digital marketplace. It's our way of thanking you for being an active part of the Enterfactory community!
How do I earn XP Points?
You can earn XP in multiple ways:
- Initial subscription: 5,000 XP
- Daily renewal: 10,000 XP per charge
- Active gameplay: Variable XP
- Birthday bonus: 6,000 XP
- Loyalty bonus (4+ months): 20,000 XP
- Special events: Variable XP
What can I redeem with XP Points?
In our digital marketplace you can redeem your points for:
- Gift cards
- Tech accessories
- Exclusive content
- Special promotions
Do XP Points carry over month to month?
No. XP points reset at the end of each month. All unused points are lost and a new monthly cycle begins.
How do I redeem rewards?
Steps to redeem:
- Visit http://rewardzone.enterfactory.com
- Browse the reward catalog
- Select your desired reward
- Receive confirmation by email within 24-48 hours
- Follow the email instructions to receive your prize
Need help?
If you have any questions, contact us at: support@enterfactory.com